Unpaid does not always mean late
A final payment due next month and a missed milestone both have a balance, but need different attention.
Track unpaid client balances across projects, milestones, and retainers. Separate upcoming payments from overdue amounts, and keep every remaining balance connected to its payment history.
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A clear record of your payments. Whatisdue does not invoice clients or collect money on your behalf.
Keep upcoming payments, overdue amounts, and partial payments clear as client work moves forward.
A final payment due next month and a missed milestone both have a balance, but need different attention.
A client may have paid something without settling the full amount. Keep the unpaid portion visible.
Connect outstanding amounts to the client, project, and agreed payment schedule before you follow up.
See how $3,300 outstanding breaks down into $2,300 upcoming and $1,000 overdue. Each amount stays connected to its client and project.
Outstanding includes both upcoming and overdue payments.
| Client / project | Agreed | Received | Remaining | Status |
|---|---|---|---|---|
| Acme StudioWebsite redesignFinal payment · Before handover | $6,000 | $4,500 | $1,500 | Upcoming |
| Northstar GroupGrowth strategyStrategy delivery · 7 days overdue | $4,000 | $3,000 | $1,000 | Overdue |
| Atlas AdvisoryMonthly retainerMonthly advisory · Due next month | $800 | $0 | $800 | Upcoming |
Follow up on the $1,000 strategy payment.The other $2,300 is still upcoming: a $1,500 final payment and an $800 retainer. Keep these separate from the overdue amount.
Know the amount, the timing, and the client behind each unpaid payment.
Review the difference between agreed amounts and recorded client payments.
Find unpaid scheduled payments that have passed their due dates.
See future payment obligations separately from balances that need attention now.
Check the client, payment history, and remaining amount before contacting them.
Keep records current as clients pay deposits, installments, and final balances.
Create the client and project, then enter the contract value you want to track.

Add amounts and due dates for deposits, milestones, final payments, or retainers.

Record each payment received. Review what remains and which scheduled amounts are overdue.

Processing and platform fees can reduce the amount that reaches your account. Record those deductions alongside the payment to keep both figures clear.
A $1,000 payment with $30 in fees means $970 net received. The fees do not add $30 to the client's remaining balance.

Review due dates, partial payments, and client records together.
Understand the total still owed and which unpaid payments have passed their due dates.

Keep the unpaid portion of a partially paid milestone visible until it is settled.

Connect balances to the schedule you agreed with your client.

Keep client details and related projects alongside their payment records.

Explore payment tracking for your type of client work.
Unlimited clients and projects, with the tools to track payments from first deposit to final balance.
$4.99/month
Everything you need to keep client payments organized and know what’s still due.
No credit card required
Understand what is unpaid, what is late, and how to keep your records accurate.
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